Philosophy of Care
The Stratford Life Care Approach
Here, at The Stratford at Maple Leaf, we are honored to care for residents from full independence through the end of life, all under one roof. The Stratford embraces a Life Care philosophy that takes a comprehensive and long-term approach to gracefully manage and support our residents’ evolving life circumstances. This Life Care philosophy is aimed at providing comfort and peace-of-mind to seniors and their families, allowing our residents to embrace each day without worrying about their future.
The Stratford Life Care model is made up of three important elements:
Stratford Seamless Care - Stratford has built a strong network of healthcare professionals and hospices in Seattle – including physical, occupational, and speech therapists, licensed massage therapists, nurse practitioners, physicians, and mental health professionals – to ensure that our residents are cared for holistically. Every aspect of our residents’ lives are important to us which means that our nursing, activities, and dining services work together to coordinate care.
Relationships with families are a critical part of our Life Care philosophy. We develop strong partnerships with families to gain insight about our residents and offer peace-of-mind to concerned family members – particularly with our assisted living and dementia-care residents.
If a resident needs to leave our community for specialized care in a hospital, rehabilitation, or skilled nursing center, we take a proactive approach to communication which allows them to return their home with us as quickly and seamlessly as possible.
- Stratford Stay at Home Advantage - Moving into a new home can be a stressful experience which is why Stratford maintains a floating Boarding Home License which means that if a resident moves into one of our independent living residences but needs assisted living services at a later date, they can stay in their home with no change in surrounding or living arrangements. This allows Stratford to seamlessly address the evolving needs of our residents as they transition from full independence through end-of-life, and all the points in between. Our one exception to this approach is when life-safety concerns , stemming from dementia, are involved.
- Stratford a La Carte Services - We understand that the needs of our residents will change over time while living in our communities. We try to anticipate as many of these needs as possible and address them proactively so that our residents and their families don’t have to be surprised when services need to be added or changed. Thus, we maintain a flexible staffing model at our communities which means that we can adapt quickly to the changing lifestyle needs of our senior residents.
Stratford Senior Housing Values:
People - We love our work; honor and respect our residents, their families, and our staff who care for them.
Agility - We design and operate our communities to respond to the changing needs of our customers.
Innovation - We enrich lives through innovative community design, technology and focused care programming.
Results - We achieve exceptional financial and customer service results through world-class operations.